Privacy Policy
How Geo Carpentry LLC Protects Your Personal Information
Table of Contents
- 1. Introduction
- 2. Information We Collect
- 3. How We Use Your Information
- 4. How We Share Your Information
- 5. Cookies & Tracking Technologies
- 6. Data Retention
- 7. Your Privacy Rights
- 8. Data Security
- 9. Third-Party Links & Services
- 10. Children's Privacy
- 11. Contact Us
- 12. Changes to This Policy
- 13. Compliance Statements
1. Introduction
Geo Carpentry LLC ("Company," "we," "us," or "our") operates geocarpentry.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website or services.
We are committed to protecting your privacy. If you have questions or concerns about this Privacy Policy, please contact us at:
Geo Carpentry LLC
Email: admin@geocarpentry.com
Phone: (920) 367-1272
Address: 735 E Walnut St Suite 3, Green Bay, WI 54301
2. Information We Collect
We collect information in several ways:
A. Information You Provide Directly
When you contact us, request a quote, or use our services, we may collect:
- Full name
- Email address
- Phone number
- Physical address (home or property address)
- Property details (square footage, room types, project scope)
- Project description and preferences
- Payment information (credit card, check, financing details)
- Photos or documents related to your project
- Any other information you voluntarily provide
B. Information Collected Automatically
When you visit our Website, we may automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website
- Device type (desktop, mobile, tablet)
- Approximate geographic location (city/state level)
- Cookies and similar tracking technologies
C. Information From Third Parties
We may receive information about you from:
- Service providers (payment processors, email platforms)
- Google Analytics and similar analytics tools
- Google My Business (reviews, photos, customer inquiries)
- Airtable (project management and CRM data)
- Social media platforms (if you interact with our business pages)
Service area
Serving All of Northeast Wisconsin
We travel up to 100 miles from Green Bay to serve homeowners and businesses across the region. Don’t see your city? Reach out — we likely cover it.
3. How We Use Your Information
We use the information we collect for the following purposes:
A. Service Delivery
- Providing estimates and quotations
- Scheduling project consultations and measurements
- Planning and executing construction/renovation work
- Managing project timelines and communications
- Billing and payment processing
- Providing warranties and post-project support
B. Communication
- Responding to your inquiries and requests
- Sending project updates and status reports
- Following up on quotes or service requests
- Providing customer service and support
- Notifying you of changes to our services
C. Marketing & Business Development
- Building our email list (with your consent)
- Sending promotional materials and newsletters
- Requesting testimonials and reviews
- Showcasing completed projects (with your permission)
- Improving our marketing efforts
D. Legal & Compliance
- Complying with legal obligations and regulations
- Protecting our rights and property
- Preventing fraud and illegal activity
- Resolving disputes
E. Website Optimization
- Improving our Website functionality
- Understanding user behavior and preferences
- Troubleshooting technical issues
- Analyzing trends and usage patterns
5. Cookies & Tracking Technologies
Our Website uses cookies to enhance your experience:
A. Types of Cookies
- Session cookies (temporary, deleted when you close your browser)
- Persistent cookies (remain on your device for future visits)
- Analytics cookies (Google Analytics, tracking page views)
- Marketing cookies (retargeting, social media integration)
B. Your Cookie Choices
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Privacy, search, and services → Cookies and site permissions
Note: Disabling cookies may affect Website functionality.
C. Third-Party Analytics
We use Google Analytics to understand Website usage. You can opt out by installing the Google Analytics Opt-out Browser Add-on or adjusting your privacy settings in your Google account.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Maintain project records and warranties
- Comply with legal obligations
- Resolve disputes
Typical retention periods:
- Contact inquiries: 1 year
- Project records: 7–10 years (for warranty & legal purposes)
- Payment information: Per industry standards & legal requirements
- Email list: Until you unsubscribe
You can request deletion of your data at any time (subject to legal requirements).
7. Your Privacy Rights
Depending on your location, you may have the following rights:
A. California Residents (CCPA)
- Right to know what personal information is collected
- Right to access your personal information
- Right to delete your personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising CCPA rights
To exercise CCPA rights, contact: admin@geocarpentry.com
B. Wisconsin Residents
- Right to access your personal information
- Right to request correction of inaccurate data
- Right to request deletion (with some exceptions)
C. European Residents (GDPR)
If you reside in the EU, you have additional rights:
- Right to access, correct, or delete your data
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent at any time
8. Data Security
We implement industry-standard security measures to protect your information:
A. Security Practices
- SSL/TLS encryption on our Website (HTTPS)
- Password protection for accounts
- Secure payment processing (PCI DSS compliant)
- Limited employee access to personal data
- Regular security audits and updates
- Firewall protection
B. Limitations
No security system is 100% secure. While we take precautions, we cannot guarantee absolute security of your information. You use our Website at your own risk.
C. Data Breaches
In the event of a data breach affecting your personal information, we will notify you promptly and provide information about the breach and steps you can take to protect yourself.
9. Third-Party Links & Services
Our Website may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.
Third-party services integrated into our site:
- Google Maps
- Google My Business
- YouTube
10. Children's Privacy
Our Website and services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with information, we will delete it promptly.
For children 13–18, parents/guardians may contact us to review or delete data.
11. Contact Us / Privacy Requests
To exercise your privacy rights, request access to your data, or report a privacy concern, contact us:
Geo Carpentry LLC
Email: admin@geocarpentry.com
Phone: (920) 367-1272
Address: 735 E Walnut St Suite 3, Green Bay, WI 54301
We will respond to privacy requests within 30 days.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on our Website and updating the "Last Updated" date at the top.
Your continued use of our Website constitutes your acceptance of updated terms.
13. Compliance Statements
This Privacy Policy complies with:
- California Consumer Privacy Act (CCPA)
- General Data Protection Regulation (GDPR)
- Wisconsin privacy laws
- Federal Trade Commission (FTC) guidelines
By using our Website or requesting our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
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📧 admin@geocarpentry.com
📍 735 E Walnut St, Green Bay, WI 54301